Prototyping new services and spaces at rail stations to meet new usage demands

The prototyping process

Now, more than ever, the rail station is central to urban life. Not only an intermodal hub, it’s a place where people feel like spending time, socializing and working. To meet new user demands and anticipate future needs, Transilien undertook to prototype four ways of “updating” the rail station, i.e. developing multiservice concierge set-ups, facilitating work on the go, optimizing intermodal travel and making it easier to sort waste on the station premises. All four aim to improve everyday life and well-being for users by updating the rail station.

22 minutes. every day to reach public transportation in Paris. What if rail stations offered spaces allowing me to save time?

3 million passengers take public transportation in the greater Paris area (Ile-de-France)

Today, people are increasingly on the go and connected. As a result, rail stations have become a lot more than places to catch a train. To keep up with new user demands, we assisted Transilien with four projects using a methodology based on field observation and experimentation to translate concepts into practical applications and quickly test them at pilot stations. These projects called for studying user requirements, holding prototyping workshops on site for Transilien teams, designing spaces located within rail stations and making spatial models of same, as well as making recommendations for each project.

3D RENDERING OF THE FUTURE "WORK ON THE GO" SPACES PROTOTYPED WITH TRANSILIEN
RETHINKING WASTE-SORTING SIGNAGE TO BOOST VISIBILITY AND "NUDGE" POTENTIAL!
THE RAIL STATION AND ITS FORECOURT, CATALYST FOR LOCAL LIFE AND THE COLLABORATIVE ECONOMY
57% of the French said they'd increased ridesharing as a proportion of their total travel. 44% said the same for biking. And what if the rail station facilitated my intermodal travel?

Microworking – What if the rail station offered spaces where I could work on the go and save time?

Aware of new trends in favor of working on the go and in shared spaces (public places), weave.air helped Transilien apply the principle  of the small, mobile work space to the rail station, from developing the concept and producing 3D models to drafting the specifications.

Optimized waste-sorting at the rail station

While awareness of the importance of recycling and the circular economy is growing, one rarely finds waste-sorting systems in public places in France. weave AIR helped Transilien rethink waste sorting pathways at rail stations, create new signage and develop an event communication strategy to support the roll-out of the new sorting system at rail stations.

“By projecting real-life conditions, stakeholders were able to ‘get’ what the projects were really all about.”

 

Adrien Beton, Consultant weave.air

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“weave AIR had the knowledge, the method and the equipment needed to find concrete solutions and test them very quickly.”

 

Jacques Peynot,

Director, Direction Déléguée des Gares Transiliennes