The number of connected objects in circulation worldwide is expected to jump from 4.9 billion to 25 billion by 2020. In a context of rising costs, complex medical demographics and a multiplicity of areas of competence, e-health is expected to improve cost control and the efficiency of patient care. Orange Healthcare and Harmonie Mutuelle teamed up to explore the potential of e-health services by relying on collective intelligence. They pooled their expertise with that of more than fifty players in complementary areas of the health sector (e.g. institutions, health professionals, patient associations, businesses, sociologists and designers).
High-tech solutions meet patient-centered thinking
First, we covered four broad study areas in a trend book focusing on the different stages in a person’s life. The four areas were: well-being and prevention; chronic disease; dependency and frailty; everyday health and acute pathologies. During this preliminary phase, we also narrowed down the overall topic of the two-day event: A continuum of life, a continuum of healthcare – What e-health solutions can be developed to improve the individual’s health path at each stage of life?
Both days were devoted to creative activities and prototyping. Fifty participants broke up into five multidisciplinary groups of ten to review current trends and tackle the assigned challenge. At the end of the event, concrete propositions for e-health services, intended for health professionals and/or patients, were submitted to senior management at Orange and Harmonie Mutuelle.
After two days of ideation, weave AIR prioritized and reworked the idea output. This gave Orange and Harmonie Mutuelle a basis for working separately or jointly.
These results were compiled in a concept book, 400 copies of which were handed out to workshop participants and distributed at Orange and Harmonie Mutuelle.
“Not only did the innovate-a-thon produce a lot of innovative ideas, but it was enjoyed by all!”
Catherine Ronge, CEO weave.air
“The weave AIR team provided us with a leadership canvas that was absolutely essential, because the work of co-creation doesn’t happen spontaneously.”
Françoise Valla, Strategic Intelligence Management, Orange Healthcare